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Frequently Asked Questions
Common questions about Clipsey and Twitch clips
What is Clipsey?
Clipsey is a free tool for downloading Twitch clips. Copy the URL of the clip you want, paste it into the box above, and click 'Download Clip'. We fetch the video file from Twitch and give you a link to save it to your computer.
Is Clipsey free to use?
Yes, it's free. We might add a few unobtrusive ads later to help pay for the servers, but the tool itself will stay free to use. We won't put Clipsey behind a paywall.
Help! I'm getting an error that says "Error: That is not a valid clip URL"?
This usually means the URL isn't quite right. Clipsey accepts two kinds of Twitch clip URLs:
1. Clip URLs from a streamer's clip tab (like: https://www.twitch.tv/clintstevens/clip/EnticingConcernedAlbatrossMrDestructoid)
2. Clip URLs from the clips.twitch.tv domain (like: https://clips.twitch.tv/EnticingConcernedAlbatrossMrDestructoid)
Check the URL for typos and extra spaces. Also check that the clip still exists: streamers and Twitch sometimes delete clips, and a deleted clip causes the same error.
Help! I'm getting an error that says "Error: There was a problem getting the clip. Please try again."?
This error has a few possible causes. Try these steps:
1. Check that your internet connection works and other pages load.
2. Turn off your ad blocker or other browser extensions for a moment. They can block the requests Clipsey sends to the Twitch API.
3. Our servers may be busy. When many people use Clipsey at once, requests can slow down or fail. Wait a minute or two and try again.
If none of that helps, Twitch may have changed its API, and we need to update Clipsey to match. This happens now and then.
If you're still stuck, contact us so we can look into it.
Is there a Clipsey Chrome extension?
Yes. Our Chrome extension lets you download clips from Twitch pages without copying and pasting URLs. Get it here: https://chrome.google.com/webstore/detail/twitch-clip-downloader-ae/deopknpmicacphpkjnekiodlocjehohn
When you're watching a clip on Twitch, click the extension icon in your browser toolbar. Clipsey opens with that clip's download link already loaded.
The extension also adds a "Download Clip" button under clips on Twitch pages. Click it and you land on Clipsey with the download link ready, so you don't have to switch tabs or copy anything.
Are there any other ways on how to download Twitch clips?
Yes, though they take more steps than Clipsey.
Twitch doesn't have a built-in download button, so you need your browser's developer tools to find the video URL. It sounds harder than it is.
Here are the steps for Chrome (Firefox and Safari are similar):
1. Open your browser's developer console. Click the menu in the upper-right corner, select "More Tools," then "Developer Tools."
2. In the developer console, click on the "Elements" tab near the top-left.
3. Click the "Element Selector" tool. It's an icon near the top-left that looks like a box with an arrow pointing at it.
4. Hover over the clip's video player until you see a light blue overlay, then click on it.
5. The Elements panel will fill with HTML code. Look for a line that starts with "<video>". Right-click on the video URL inside that line and select "Copy Link Address."
6. Open a new tab and paste that URL. The clip will play. Right-click on the video and choose "Save Video As..." to download it to your computer.
If you get stuck, we made a short video guide: https://www.loom.com/share/f14c9ac07d48491f89f909b1d70abd17
Is there a way to convert a clip to mp4 format?
Clipsey already does this. Every clip you download is an MP4 file, so you don't need to convert anything. We also have a separate Twitch to MP4 download page.
Why do people download Twitch clips?
These are the reasons we hear most often:
1. Backups. Streamers sometimes remove clips, and Twitch occasionally purges old content. A downloaded copy stays on your device.
2. Watching offline, for example on a flight or a road trip, or to save mobile data.
3. Compilation videos. Clip compilations are popular on YouTube, and editing is much easier with the video files. Some streamers make compilations for their own channels.
4. Edits and personal projects, such as remixes, added effects, or highlight reels.
People find plenty of other uses too.
Does Clipsey collect and save any of my personal data?
To get a clip, your browser sends a request to our servers, and our servers ask Twitch's API for the clip. That request includes basic browser information, such as your browser type and IP address. The only personal data we store, and only for a short time, is your IP address.
We keep IP addresses to protect the service. If someone abuses Clipsey or tries to overload our servers, we can block them so the tool keeps working for everyone else.
We don't collect or store any other personal information.
What is Twitch?
Twitch grew out of an older site called Justin.tv.
Twitch is a live streaming platform that launched in 2011. It started as the gaming section of Justin.tv, one of the first big live streaming sites on the internet.
Justin Kan created Justin.tv in 2007. At first it was only Justin, streaming his life 24/7 from a webcam on his hat wired to a laptop in his backpack. He was an early IRL streamer, living a kind of real-life Truman Show.
He broadcast everything except bathroom breaks and chatted with viewers in real time, much like IRL streamers do today.
The idea caught on. Shows like the Today Show featured him, which brought Justin.tv a lot of attention. Later, Justin got tired of streaming nonstop and opened the platform to everyone. People streamed all kinds of things: lifecasting, sports, music, news, tech, and gaming.
Gaming soon became the biggest category. Most new streamers were gamers, and most viewers watched gaming. In 2011 the gaming section became its own site, Twitch.tv.
Twitch grew fast. In 2014 the team shut down Justin.tv to work only on Twitch, and later that year Amazon bought Twitch for $970 million. By 2015, Twitch had over 100 million monthly viewers.
Today, Twitch is one of the 30 most visited websites in the world. It has millions of streamers and over 15 million daily active users, and about 1.4 million people are watching at any given moment.
Twitch is still known for gaming, but it now has many other categories, such as Just Chatting, music, creative arts, cooking, talk shows, and live events. In that sense it is a general streaming platform again, like Justin.tv was.
What video quality/resolutions are available?
You can usually pick from 360p up to 1080p (full HD), depending on the quality the clip was recorded in. We always fetch the best quality available, so if the streamer broadcast in 1080p, you can download the clip in 1080p.
Can I download clips on mobile/iPhone/Android?
Yes. Open your browser (Safari, Chrome, or whichever you use) on your iPhone or Android phone, go to clipsey.com, paste the clip URL, and tap the download button. The clip saves to your phone, the same as on a computer. You don't need an app.
Is there a download limit per day?
No. There's no daily limit, so you can download as many clips as you like.
How long does it take to download a clip?
Getting the download link usually takes a few seconds after you paste the URL and click the button. How long the file itself takes to download depends on your internet speed.
Can I download clips from private or subscriber-only streams?
No. Clipsey can only download clips that anyone can watch on Twitch without a subscription or special access. If a clip comes from a sub-only VOD or the streamer made it private, we can't get it.
Can I download entire Twitch VODs (not just clips)?
Yes. Clipsey's Twitch VOD Downloader supports public archived VODs. Paste the Twitch VOD URL, choose an available quality, and start the download. Private, subscriber-only, deleted, or expired VODs aren't supported.
Can I download clips in bulk/multiple at once?
Not yet. Many people have asked for bulk downloads, and we're working on adding them. For now, you need to download clips one at a time.
Is it legal to download Twitch clips?
For personal use, generally yes. People download clips all the time to keep favorite moments, make compilations, or back them up before they get deleted. It gets complicated if you use clips commercially or reupload them as your own content, which can raise copyright issues. Credit the original creator, and if you plan to do more than watch a clip or share it with friends, ask the streamer for permission first.
Is Clipsey safe to use?
Yes. Clipsey fetches the video file directly from Twitch's servers. You don't install anything, and the downloads are plain MP4 files with nothing else inside, so there's no malware or viruses.
Do I need to create an account to use Clipsey?
No. You don't need an account or an email address. Paste your clip URL and download. We left out sign-up on purpose to keep Clipsey quick.
How do I find the URL of a Twitch clip?
There are a few ways to get it:
1. From the clip page: while you watch a clip on Twitch, copy the URL from your browser's address bar. It looks like https://www.twitch.tv/streamername/clip/ClipSlugHere or https://clips.twitch.tv/ClipSlugHere.
2. With the share button: on a clip, click the share button (an arrow coming out of a box) and choose the option to copy the link.
3. From a streamer's Clips tab: open the channel, go to the Clips tab, open the clip you want, and copy the URL from the address bar.
Then paste the URL into Clipsey.
Can streamers see who downloaded their clips?
No. Twitch doesn't give streamers any data about who downloads their clips, with Clipsey or any other method, so your downloads stay anonymous.